how to order

You need an e-mail address to place an order, and you may need to set your browser to accept both cookies and pop-ups in order to be able to use all the functionalities of the website, which includes designing customized items, adding items to your shopping bag and submitting your order.

Placing an order on the website is easy:

  • Find the products you want (and customize if applicable)
  • Add products to your shopping bag
  • Proceed to checkout
  • Select delivery and billing options
  • Review and submit your order
  • Receive an online order acknowledgment and order confirmation

When you submit an order we will send you an email acknowledgement receipt of your order. This does not necessarily mean that we have accepted your order. Our acceptance of the order takes place when the products are shipped to you - we will send you an email with an order confirmation. At this point a contract, containing these general conditions, comes into existence and is binding on you and us. We recommend you to print or download a copy of these general conditions and the order confirmation for future reference.

If we are unable to supply you with a product, we will inform you of this in writing and will not process the order item(s).

our rights to reject an order or cancel a contract

Fulfillment of all orders on our website is subject to availability. We explicitly reserve the right not to accept your order for any reason. We also reserve the right to cancel a contract by written notice to you in the following situations, without being liable for any damage or costs other than repayment of any amount received from you in relation to the contract we have cancelled:

  • The product is not available / in stock
  • Your billing information is not correct or not verifiable
  • Your order is flagged up by our security systems as an unusual order or an order susceptible to fraud
  • You are under 16
  • You are a reseller.
  • There was a clear error in the price displayed on the website
  • We could not deliver to the address provided by you
  • Due to an event outside our control or in the event of clear misspelling, pricing or other errors or mistakes in the website information.
data check

When you send us your order, we may run some checks on it before it is fulfilled. These checks may include verifying your address, creditworthiness, and checking for fraud. As to the latter: we run partly automated checks on all purchases to filter out unusual or suspect transactions, or transactions which can be identified as susceptible to fraud.

content on the website

All of the content featured or displayed on our website, including, but not limited to, logos, icons, trademarks, text, graphics, photographs, images, moving images, sound, illustrations and software (“Content”), is owned by GOTHAFORCE NV, its affiliated companies, its licensors or its content providers.

All elements of the website including, but not limited to, the general design and the content, can be protected by copyright, moral rights, database rights, trade mark and other laws relating to intellectual property rights.

Except as explicitly permitted under this or another agreement with GOTHAFORCE, no portion or element of the website or its content may be copied or retransmitted via any means. The website, its content and all related rights shall remain the exclusive property of GOTHAFORCE NV, its affiliated companies or its licensors unless otherwise expressly agreed. All such rights are reserved.

copyright & trademarks

The copyright in all content is and remains owned by GOTHAFORCE NV, its affiliated companies or its licensors as appropriate.

Except as may be otherwise indicated in specific documents within the website, you are authorized to view, play, print and download content found on the website for personal, informational, and non-commercial purposes only.

You may not modify any of the materials and you may not copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any content. You may not reuse any content without first obtaining the consent of GOTHAFORCE. For purposes of these terms, the use of any such content on any other website or networked computer environment is prohibited. You will not remove any copyright, trademark or other proprietary notices from content found on the website.

In the event you download software (including but not limited to screensavers, smart phone applications, icons, videos and wallpapers) from the website, the software, including any files, images incorporated in or generated by the software, and data accompanying the software (collectively, the “Software”) are licensed to you by GOTHAFORCE. GOTHAFORCE does not transfer title to the software to you. You own the medium on which the software is recorded, but GOTHAFORCE retains full and complete title to the software, and all intellectual property rights therein. You may not redistribute, sell, decompile, reverse engineer, disassemble, or otherwise reduce the software to a human-readable form.

All trademarks, service marks, logos and trade names which appear on products of GOTHAFORCE, product packaging and/or on the website, whether registered or not (the “Trade Marks”) remain the exclusive property of GOTHAFORCE, its affiliated companies or its licensors (as appropriate) and are protected by applicable trade mark laws and treaties.

You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify any of the Trade Marks in any way, including in advertising or publicity pertaining to distribution of materials on the website, without GOTHAFORCE's prior written consent.

The use of any of the Trade Marks on any other website or network computer environment, for example the storage or reproduction of (a part of) the website in any external internet website or the creation of links, hypertext, links or deep links between the website and any other intern websites, is prohibited without the express written consent of GOTHAFORCE.

disclaimer of warranties

The website and the content are free of charge and provided 'as is' and without any warranties of any kind. The information on the website is for general information purposes only and does not necessarily constitute advice or recommendations.

GOTHAFORCE does not represent or warrant that the information and/or facilities contained in the website are accurate, complete or current, or that the website or the server that makes the website available are free of viruses or any other harmful components. Further, GOTHAFORCE will not provide for specific IT infrastructure or connectivity. GOTHAFORCE cannot represent or warrant the website will be uninterrupted or error free. GOTHAFORCE does not make any warranties or representations regarding the use of the content on the website in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise, in each case to the fullest extent permitted by applicable law.

limitation of liability

Your use of the website is at your own risk. Neither GOTHAFORCE, nor any of its employees, officers, directors nor any of its agents or any other party involved in creating, producing or delivering the website will be liable for any direct, indirect, special, consequential or other damages that result from the use of, or the inability to use, the content on the website, including damages caused by viruses or any incorrectness or incompleteness of the information on the website, or the performance of the products or otherwise arising out of or in connection with these Use of website Terms and Conditions, even if GOTHAFORCE has been advised of the possibility of any such damages.